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1993 Volvo 960
Reporting Safety Defects in the U.S.
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death,
you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in
addition to notifying Volvo Cars of North America. If NHTSA receives similar complaints, it may open
an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and
remedy campaign. However, NHTSA cannot become involved in individual problems between you,
your retailer, or Volvo Cars of North America. To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in Washington, D.C. area) or write to: NHSTA, U.S.
Department of Transportation, Washington D.C. 20590. You can also obtain other information about
motor vehicle safety from the Hotline.
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