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38 Safety Information
REPORTING SAFETY DEFECTS
USA
The National Highway Traffic Safety Administration (NHTSA) and Volvo
Trucks North America should be informed immediately if you believe that the
vehicle has a defect that could cause a vehicle accident, injury or death.
Contact NHTSA by calling the Auto Safety Hotline at 1 (888) 327-4236, by
writing to NHTSA, U.S. Department of Transportation, Washington, DC
20590, by TTY at 1 (800) 424-9153, or visit their website at
www.nhtsa.dot.gov.
Canada
Refer customer complaints to Volvo Trucks Canada, Inc. or to Transport
Canada, Defect Investigations and Recalls.
Canadian customers who wish to report a safety-related defect to Transport
Canada, Defect Investigations and Recalls, may telephone the toll free hotline
1 (800) 333-0510 (within Canada only) or call 1 (613) 993-9851 (from Ottawa
region or outside Canada). Contact Transport Canada by mail at: Transport
Canada, ASFAD, Place de Ville Tower C, 330 Sparks Street, Ottawa
ON K1A 0N5.
For additional road safety information, please visit the Road Safety website at:
http://www.tc.gc.ca/roadsafety/menu.htm
Mexico
Volvo Trucks de Mexico, S.A. de C.V. should be informed immediately if you
believe the vehicle has a defect that could cause a vehicle accident, injury or
death. Contact Volvo Trucks de Mexico by calling: 01 (800) 90 94 900 (within
Mexico only) or 011-52-55-50-81-68-50, or by writing to: Volvo Trucks de
Mexico, S.A. de C.V., Prol. Paseo de la Reforma 600, 1er. Piso — 121, Col.
Santa Fe Peña Blanca, C.P. 01210, México, D.F.
For Roadside assistance information see “Service Assistance and Manuals” on
page 122.
USA22978.bk.book Page 38 Wednesday, July 9, 2008 9:09 AM