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First, check that the battery is properly charged. To charge the battery, connect your
device to the car charger. It can take up to 2 hours to fully charge the battery.
If this does not solve the problem, you can reset the device. First turn your device off and
wait for at least 10 seconds. Then use a straightened paper clip, or something similar, to
push the reset button. The reset button is on the bottom of your device.