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OnStar Steering Wheel Controls
Your vehicle may have a Talk/Mute button that can
be used to interact with OnStar Hands-Free Calling.
See Audio Steering Wheel Controls on page 3-76
for more information.
On some vehicles, you may have to hold the button
for a few seconds and give the command “ONSTAR” to
activate the OnStar Hands-Free Calling. OnStar voice
command does not work unless Personal Calling is
activated. To activate Personal Calling, see the OnStar
Owner’s Guide.
On some vehicles, the mute button can be used to
dial numbers into voicemail systems, or to dial phone
extensions. See the OnStar Owner’s Guide for
more information.
How OnStar Service Works
Your vehicle’s OnStar system has the capability
of recording and transmitting vehicle information.
This information is automatically sent to an OnStar
Call Center at the time of an OnStar button press,
Emergency button press or if your airbags or AACN
system deploys. The vehicle information usually includes
your GPS location and, in the event of a crash, additional
information regarding the accident that your vehicle has
been involved in (e.g. the direction from which your
vehicle was hit). When you use the Virtual Advisor feature
of OnStar Hands-Free Calling, your vehicle also sends
OnStar your GPS location so that we can provide you
with location-based services.
OnStar service cannot work unless your vehicle is in a
place where OnStar has an agreement with a wireless
service provider for service in that area. OnStar service
also cannot work unless you are in a place where the
wireless service provider OnStar has hired for that area
has coverage, network capacity and reception when the
service is needed, and technology that is compatible
with the OnStar service. Not all services are available
everywhere, particularly in remote or enclosed areas,
or at all times.
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