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Calling for Assistance
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representatives:
• Your name, home address, and home telephone
number
• Telephone number of your location
• Location of the vehicle
• Model, year, color, and license plate number of the
vehicle
• Odometer reading, Vehicle Identification Number
(VIN) and delivery date of the vehicle
• Description of the problem
Towing and Road Service Exclusions
Specifically excluded from Roadside Assistance
coverage are towing or services for vehicles operated on
a non-public roadway or highway, fines, impound towing
caused by a violation of local, Municipal, State, Provincial
or Federal law, and mounting, dismounting or changing of
snow tires, chains, or other traction devices.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Saturn and General Motors of Canada Limited reserve
the right to make any changes or discontinue the
Roadside Assistance program at any time without
notification.
Scheduling Service Appointments
When your vehicle requires warranty service, contact
your dealer/retailer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.
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