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FREQUENTLY ASKED QUESTIONS
Why won’t my unit turn on?
Check the power. Does the battery need to be charged? Plug into a power source and then
try to turn on the device.
Why am I unable to get a GPS signal or fix?
The very first time you use the SPOTTER GPS navigator, it can take up to 10 minutes to
initialize the GPS. After the first time, GPS reception should start within 1 minute of turning
on the device. If the navigation device has been switched off for more than 1 week, the next
initialization can take up to 5 minutes. For the GPS to properly receive satellite data it needs
a clear view of the sky. The most common limitations to receiving GPS signals are urban
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experiencing difficulty, place your unit near the rearview mirror.
Why does my unit sometimes make a popping or static like noise?
or its performance. If the occasional noise is bothersome, either turn the cell phone off or
move the unit further away from the phone.
Why does my unit not display the correct time?
The device will show the time once the device has a GPS signal. Please make sure you
have the correct time set. To verify you have the time set correctly, go to System Set>Time.
In the Software, you can also check your time zone by selecting Menu>Settings>Time
Zone.
Although I am receiving turn-by-turn instructions on-screen, it is not
speaking to me. Why is that?
Check that the volume on your GPS is turned up. Go to Menu > Settings > Volume. If the
volume is okay, check settings>language & speech to verify your voice selected is a Full-
text voice. This is noted by an * next to the voice name.
Why does my unit sometimes miss announcing the street name?
You can change the turn warning by going to Settings>Guidance>Choose when you want
the device to speak the turn. Also check settings>language & speech to verify your voice
selected is a Full-text voice. This is noted by an * next to the voice name.
NOTE: Dale Jr-to-speech.
My device provided me a route that was different than the one I would
ordinarily expect the system to select. Why?
The SPOTTER relies on the quality of navigation software and maps, and the complex
interaction between then. The Route Profile setting determines the routing. The Quickest
Route setting relies on fast roads such as interstates and highways. This is not necessarily
the shortest route. The Shortest Route setting relies on the shortest distance between two
points, which may or may not be the fastest.