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9
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-on equipment.
Customer Assistance ............................... 9-2
Customer Assistance (U.S.A.) ............ 9-2
Customer Assistance (Canada) ........... 9-4
Customer Assistance (Puerto Rico) .... 9-7
Mazda Importer/Distributors ................. 9-8
Importer/Distributor ............................ 9-8
Distributor in Each Area ..................... 9-8
Warranty .................................................. 9-9
Warranties for Your Mazda ................. 9-9
Outside the United States .................. 9-10
Outside Canada ................................. 9-11
Registering Your Vehicle in A Foreign
Country (Except United States and
Canada) ............................................. 9-12
Add-On Non-Genuine Parts and
Accessories ....................................... 9-13
Cell Phones ............................................. 9-14
Cell Phones Warning......................... 9-14
Type Approval of Equipment ............... 9-15
Type Approval of Equipment ............ 9-15
Uniform Tire Quality Grading System
(UTQGS) ................................................ 9-16
Uniform Tire Quality Grading System
(UTQGS) .......................................... 9-16
Tire Information (U.S.A.) ..................... 9-18
Tire Labeling ..................................... 9-18
Location of the Tire Label
(Placard) ............................................ 9-24
Tire Maintenance .............................. 9-27
Vehicle Loading ................................ 9-30
Steps for Determining the Correct Load
Limit: ................................................ 9-37
Reporting Safety Defects....................... 9-38
Reporting Safety Defects (U.S.A.) .... 9-38
Reporting Safety Defects (Canada) ... 9-39
Service Publications .............................. 9-40
Service Publications .......................... 9-40
9-1
RX-8_8X44-EA-07G_Edition1 Page317
Friday, May 11 2007 5:5 PM
Form No.8X44-EA-07G