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9
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-on equipment.
Customer Assistance ............................... 9-2
Customer Assistance (U.S.A.) ............ 9-2
Customer Assistance (Canada) ........... 9-5
Customer Assistance (Puerto Rico) .... 9-8
Customer Assistance (Mexico) ........... 9-9
Mazda Importer/Distributors ............... 9-11
Importer/Distributor .......................... 9-11
Distributor in Each Area ................... 9-11
Warranty ................................................ 9-13
Warranties for Your Mazda ............... 9-13
Outside the United States and
Canada .............................................. 9-14
Outside the United States .................. 9-15
Outside Canada ................................. 9-16
Registering Your Vehicle in A Foreign
Country (Except United States and
Canada) ............................................. 9-17
Add-On Non-Genuine Parts and
Accessories ....................................... 9-18
Cell Phones ............................................. 9-19
Cell Phones Warning......................... 9-19
Type Approval of Equipment ............... 9-20
Type Approval of Equipment
(Mexico)............................................ 9-20
Uniform Tire Quality Grading System
(UTQGS) ................................................ 9-21
Uniform Tire Quality Grading System
(UTQGS) .......................................... 9-21
Tire Information (except Canada) ....... 9-23
Tire Labeling..................................... 9-23
Location of the Tire Label
(Placard) ............................................ 9-29
Tire Maintenance .............................. 9-32
Vehicle Loading ................................ 9-35
Steps for Determining the Correct Load
Limit: ................................................ 9-42
Reporting Safety Defects....................... 9-43
Reporting Safety Defects (U.S.A.) .... 9-43
Reporting Safety Defects (Canada) ... 9-44
Service Publications .............................. 9-45
Service Publications .......................... 9-45
9-1
CX-7_8X59-EA-07E_Edition3 Page349
Wednesday, July 25 2007 3:20 PM
Form No.8X59-EA-07E