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Troubleshooting
Condition Potential Causes
Can’t create a MyKey™ • Key in the backup slot is already a
MyKey™.
• Key in the backup slot is the last
remaining Admin key (there always has
to be at least one Admin key).
• Intelligent Access Key (if equipped)
not in the backup slot (for vehicles with
push button start).
•SecuriLock Passive Anti-Theft System
is disabled or in unlimited mode
• Vehicle has been started using a
remote start system that is programmed
as MyKey™. Refer to MyKey™ with
Remote Start Systems section.
Cannot program the
MyKey™ optional settings
• Key in the backup slot is a MyKey™
• No MyKeys™ are programmed to the
vehicle. Refer to Create a MyKey™
section
• Vehicle has been started using a
remote start system that is programmed
as MyKey™. Refer to MyKey™ with
Remote Start Systems section.
Cannot disable MyKey™ • Key in the backup slot is a MyKey™
• No MyKeys™ are programmed to the
vehicle. Refer to Create a MyKey™
section
• Vehicle has been started using a
remote start system that is programmed
as MyKey™. Refer to MyKey™ with
Remote Start Systems section.
Lost the only Admin key • Purchase a new key from your
authorized dealer
Locks and Security
172
2010 MKT (mkt)
Owners Guide, 1st Printing
USA (fus)