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Calling for Assistance
When calling Roadside Assistance, have the following
information ready:
.
Your name, home address, and home telephone
number
.
Telephone number of your location
.
Location of the vehicle
.
Model, year, color, and license plate number of the
vehicle
.
Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the vehicle
.
Description of the problem
Coverage
Services are provided up to 5 years/
100,000 miles (160 000 km), whichever comes first.
In the U.S., anyone driving the vehicle is covered. In
Canada, a person driving the vehicle without permission
from the owner is not covered.
Roadside Assistance is not a part of the New Vehicle
Limited Warranty. GMC and General Motors of Canada
Limited reserve the right to make any changes or
discontinue the Roadside Assistance program at any
time without notification.
GMC and General Motors of Canada Limited reserve
the right to limit services or payment to an owner or
driver if they decide the claims are made too often,
or the same type of claim is made many times.
Services Provided
.
Emergency Fuel Delivery: Delivery of enough
fuel for the vehicle to get to the nearest service
station.
.
Lock‐Out Service: Service is provided to unlock
the vehicle if you are locked out. A remote unlock
may be available if you have OnStar
®
. For security
reasons, the driver must present identification
before this service is given.
.
Emergency Tow From a Public Road or
Highway: Tow to the nearest GMC dealer for
warranty service, or if the vehicle was in a crash
and cannot be driven. Assistance is also given
when the vehicle is stuck in the sand, mud,
or snow.
.
Flat Tire Change: Service is provided to
change a flat tire with the spare tire. The spare
tire, if equipped, must be in good condition and
properly inflated. It is the owner's responsibility
for the repair or replacement of the tire if it is not
covered by the warranty.
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