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Stolen Vehicle Tracking: Call the center at
1
-888-4-ONSTAR (1-888-466-7827) to report
your vehicle stolen. The system can then attempt to
locate and track your vehicle and the advisor will
assist the proper authorities.
Roadside Assistance with Location: For vehicle
breakdowns, press the OnStar button. An advisor
will contact the appropriate help.
Remote Diagnostics: If an instrument panel light
comes on, the center can perform a check of the
engine on-board computer. An advisor can then
recommend what action needs to be taken.
OnStar MED-NET: Med-Net can store your
personal medical history and provide it to emergency
personnel if necessary. (Requires activation and
additional fee.)
Accident Assist: An advisor can provide
step
-by-step guidance following an accident.
Remote Door Unlock: To contact the center,
call 1
-888-4-ONSTAR. You will be required to
provide your security information. An advisor will
send a command to your vehicle to unlock itself.
The advisor can delay unlocking your vehicle.
Remote Door Unlock is disabled 48 hours after the
vehicle is parked to maintain the battery charge.
Vehicle Locator Service: To contact the center,
call 1
-888-4-ONSTAR. You will be required to
provide your security information. An advisor will
send a command to your vehicle to sound the horn
and/or flash the lamps.
Route Support: An advisor can provide directions
or guidance to anywhere you want to go. In addition,
they can help you locate gas stations, rest areas,
ATMs, hospitals, hotels, stores, eateries and more.
Ride Assist: An advisor can locate transportation in
the event that you are unable to drive.
Concierge Services: The concierge advisor can
obtain tickets, reservations, or help with vacation/trip
planning and other unique items and services.