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17
Troubleshooting
PROBLEM SOLUTIONS
Buttons not working Make sure battery is properly inserted.
Make sure the unit is charged.
Unable to find GPS signal Make sure unit is in an unobstructed area. For best
results turn unit Off, go outside, and turn unit On.
Unable to find GSM signal Make sure cellular service is available where you are
located.
Speed Dial 1 & 2 not work
-
ing (Speed Dial 3 is reserved for
Gemini Customer Service)
Make sure you have properly set and stored valid
and working phone numbers. Login to your Gemini
account online at www.geminitracking.com to
confirm.
SOS Button not working Make sure unit is charged.
Make sure contacts have been set to receive alert.
Login to your online account to confirm.
Incoming calls hard to hear Press “Volume/Test” Button to adjust sound level
during the phone call. (Volume adjustment
sequence: Medium
→ High → Low)
For any issues not listed here, please login to your account at
www.geminitracking.com and refer to the online Help.
User Manual.indd 17 2/2/06 10:27:55 AM