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42 StreetPilot 2720 Owner’s Manual
APPENDIX
2720 Troubleshooting
Problem/Question Solution/Answer
The touch screen is not
responding to my taps.
Calibrate the screen. Press Menu on the remote. Use the remote to select
Settings > Display > Recalibrate. Follow the on-screen instructions.
The remote control does
not work.
Check that two AAA batteries are installed.
Check the polarity of the batteries (+ and -).
Install fresh batteries.
Aim the front of the remote toward the IR port on the front of the 2720.
How do I clear all my
user data?
I need to reset my 2720.
Turn off the StreetPilot and then turn it back on. During start up, press and
hold the Find key on the front of the 2720. Keep pressing Find until the
message “Do you really want to erase all user data?” appears. Touch Yes to
clear all user data.
All original settings are restored. Your recent finds are also deleted.
Tip
Be sure you load the USB drivers before you connect the USB cable. See page 36 for information.