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W2602pr-0920
PROBLEM
POSSIBLE
CAUSE
SOLUTION
When the foot pedal is
pressed only one rear
wheel spins
Operation of vehicle in
low speed.
It is possible that only one rear wheel may spin when both rear
wheels are raised off the ground and the vehicle is in low speed. This
does not necessarily indicate a problem. Check for proper operation
of the drive system by raising the rear wheels off the ground and
pressing the foot pedal. If only one rear wheel spins, carefully press
your hand on the spinning wheel to slow it down. The other rear
wheel should begin to spin. If the other rear wheel does not begin
to spin, there may be a problem with the vehicle. Contact your local
Power Wheels® authorized service center for diagnosis and repair.
Vehicle runs sluggishly Undercharged battery Charge the battery. A new battery should have been charged for at
least 18 hours before using the vehicle for the fi rst time. After fi rst-
time use, recharge the battery for at least 14 hours after each use.
Never charge the battery longer than 30 hours.
Check all connectors. Make sure the battery connector is tightly
plugged into the charger connector, and that the charger is
plugged into the wall.
Make sure power fl ow to the wall outlet is “ON”.
Battery needs charging Be sure to charge the battery after each use.
Battery is old and will not
accept full charge
Even with proper care, a rechargeable battery does not last forever.
Average battery life is 1 to 3 years depending on vehicle use and use
conditions. Replace only with a Power Wheels® 12 Volt battery with
built-in thermal fuse. Do not substitute parts.
Vehicle runs sluggishly
(continued)
Vehicle is overloaded Make sure you do not overload the vehicle by allowing more than
one rider at one time, exceeding the 130 lbs (59 kg). maximum
weight capacity, or by towing objects behind the vehicle. If the
vehicle is overloaded, the built-in thermal fuse in the battery may
“trip”, and automatically shut down. Adjust the driving conditions
to prevent repeated automatic shutdowns.
Driving conditions are
too stressful
Use only on generally level ground.
Sometimes the vehicle
doesn’t run, but other
times it does
Loose wire or connector Check all wires around the motors and all connectors to run,
but other times it does make sure they are tight.
Motor or electrical
switch damage
Contact your local Power Wheels® authorized service center for
diagnosis and repair.
PROBLEMS AND SOLUTIONS GUIDE