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PROBLEMS AND SOLUTIONS GUIDE
25
K4563pr-0922
P
PROBLEM POSSIBLE CAUSE SOLUTION
Short run time (Less than
1 - 3 hours per charge)
Undercharged battery Charge the battery. A new battery should have been charged for at least
18 hours before using the vehicle for the first time. After first-time use,
recharge the battery for at least 14 hours after each use. Never charge the
battery longer than 30 hours.
Check all wires and connectors. Make sure the charger connector is
plugged into the battery, and that the charger is plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Overcharged battery Do not charge the battery longer than 30 hours. If you suspect that your
battery is damaged as a result of overcharging, contact your local Power
Wheels
®
authorized service center. They can test your battery for you.
Battery is old and will not accept full charge Even with proper care, a rechargeable battery does not last forever.
Average battery life is 1 to 3 years depending on vehicle use and use
conditions. Replace the battery with a new Power Wheels
®
12 volt
rechargeable battery. Do not substitute parts.
Tripped thermal fuse The built-in thermal fuse may “trip” and shut down operation of the
vehicle if the vehicle is overloaded or the driving conditions too severe.
Once a fuse has "tripped", remove your foot from the pedal and wait 25
seconds before operating the vehicle again. To avoid repeated automatic
shutdowns, do not overload the vehicle by exceeding the 130 lb. (59 kg)
maximum weight capacity or by towing anything behind the vehicle. Do
not drive up hills or run into fixed objects, which can cause the wheels
to stop spinning while power is still being supplied to the motors. If
a thermal fuse continually trips, contact your local Power Wheels
®
authorized service center.
Vehicle runs sluggishly Undercharged battery Charge the battery. A new battery should have been charged for at least
18 hours before using the vehicle for the first time. After first-time use,
recharge the battery for at least 14 hours after each use. Never charge the
battery longer than 30 hours.
Check all connectors. Make sure the charger connector is plugged into the
battery, and that the charger is plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Battery needs charging Be sure to charge the battery after each use.
Battery is old and will not accept full charge Even with proper care, a rechargeable battery does not last forever.
Average battery life is 1 to 3 years depending on the vehicle use and
use conditions. Replace the battery with a new Power Wheels
®
12 volt
rechargable battery. Do not substitute parts.
Vehicle is overloaded Make sure you do not overload the vehicle by allowing more than one rider
at one time, by exceeding the 130 lb. (59 kg) maximum weight capacity, or
by towing objects behind the vehicle.
Driving conditions are too stressful Use only on generally level ground.