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Before Asking for Repairs
Slight differences in operation can sometimes be mistaken for malfunctions, so check the following
table before asking for any repairs.
If the following fail to solve the problem, contact the place of purchase.
CAUTION
If a problem occurs, for instance when the main unit does not respond to any button presses, or the
display doesn't work correctly, press the [Reset] button using a paper clip or similar item.
Pressing the [Reset] button will delete all the entries from memory. The settings will return to those
made at the factory prior to shipment.
Problem Possible reason Corrective action
The screen is dark for a brief
period when the power is turned
on at low temperatures.
This is a characteristic of LCDs. This is not a malfunction. Wait
for a brief period.
The display is distorted for a
brief period after the power is
turned on.
This is a characteristic of LCD
backlighting.
This is not a malfunction. The
display will stabilize after a brief
period.
No sound comes out.
Volume is poorly adjusted or
MUTE is functioning.
Turn the [VOL] rotary knob and
check volume. Or cancel MUTE.
The music is muted when the
PND is attached to the main unit
and when:
- the voice guidance is
performed
- talking in hands-free mode*
This is not a malfunction. The
music can be heard again when
the voice guidance finishes or
the hands-free mode is turned
off.
Sound comes out of only one
side (left or right, front or back).
A speaker wire is disconnected. Check the connections of the
speaker wires.
Volume is poorly adjusted. Check the balance and fader
adjustments.
Sound quality does not change
even after making adjustments.
The adjusted audio quality is not
included in the radio broadcast
or disc.
Check by changing the radio
station or disc.
A CD will not go into the deck. Power is not turned on. Turn the vehicle ignition switch
to [ACC] or [ON].
A disc is already inserted and
you are trying to insert a second
disc.
Eject the previously inserted CD
and insert the preferred CD.
A CD cannot be played. There is water condensation in
the equipment.
Do not use the equipment for a
while and then try using it again.
There is a large scratch or warp
in the CD.
Insert a different CD.
The CD is very dirty. Clean the CD.
The CD is upside down. Insert the CD with the proper
orientation.
A non-supported type of CD has
been inserted.
Insert a CD that is supported by
the deck.