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314 IF YOU NEED CONSUMER ASSISTANCE
Service Contract
You may have purchased a service contract for your
vehicle to help protect you from the high cost of
unexpected repairs after your manufacturer’s new
vehicle limited warranty expires. The manufacturer
stands behind only the manufacturer’s Service
Contracts. If you purchased a manufacturer’s Service
Contract, you will receive Plan Provisions and an
Owner Identification Card in the mail within three
weeks of your vehicle delivery date. If you have any
questions about your service contract, call the
manufacturer’s Service Contract National Customer
Hotline at 1-800-521-9922.
The manufacturer will not stand behind any service
contract that is not the manufacturer’s Service
Contract. It is not responsible for any service contract
other than the manufacturer’s Service Contract. If you
purchased a service contract that is not a
manufacturer’s Service Contract, and you require
service after your manufacturer’s new vehicle limited
warranty expires, please refer to your contract
documents and contact the person listed in those
documents.
We appreciate that you have made a major investment
when you purchased your new vehicle. Your dealer
has also made a major investment in facilities, tools,
and training to assure that you are absolutely
delighted with your ownership experience. You’ll be
pleased with their sincere efforts to resolve any
warranty issues or related concerns.