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Chevrolet Tahoe/Suburban Owner Manual - 2010
Tips and Troubleshooting Chart (cont'd)
Problem Recommended Action
I lost the remote and/or the
headphones.
See your dealer for
assistance.
The DVD is playing, but
there is no picture or
sound.
Check that the RSE video
screen is sourced to the
DVD player.
DVD Display Error Messages
The DVD display error message depends on which
radio is in the vehicle. The video screen can display
one of the following:
Disc Load/Eject Error: Displays when there are disc
load or eject problems.
Disc Format Error: Displays if the disc is inserted with
the disc label wrong side up, or if the disc is damaged.
Disc Region Error: Displays if the disc is not from a
correct region.
No Disc Inserted: Displays if no disc is present when
EJECT or DVD AUX is pressed on the radio.
DVD Distortion
Video distortion can occur when operating cellular
phones, scanners, CB radios, Global Position Systems
(GPS)*, two-way radios, mobile fax, or walkie talkies.
It might be necessary to turn off the DVD player when
operating one of these devices in or near the vehicle.
*Excludes the OnStar
®
System.
Cleaning the RSE Overhead Console
When cleaning the RSE overhead console surface, use
only a clean cloth dampened with clean water.
Cleaning the Video Screen
When cleaning the video screen, use only a clean cloth
dampened with clean water. Use care when directly
touching or cleaning the screen, as damage could
result.
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