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Cadillac Escalade EXT Owner Manual - 2011
In Brief 1-23
OnStar
®
OnStar
®
uses several innovative
technologies and live advisors to
provide a wide range of safety,
security, navigation, diagnostics,
and calling services.
Automatic Crash Response
In a crash, built in sensors can
automatically alert an OnStar
advisor who is immediately
connected to the vehicle to see
if you need help.
How OnStar Service Works
Q : This blue button connects you
to a specially trained OnStar advisor
to verify your account information
and to answer questions.
] : Push this red emergency
button to get priority help from
specially trained OnStar emergency
advisors.
X : Push this button for hands‐free,
voice‐activated calling and to give
voice commands for turn‐by‐turn
navigation.
Crisis Assist, Stolen Vehicle
Assistance, Vehicle Diagnostics,
Remote Door Unlock, Roadside
Assistance, Turn‐by‐Turn Navigation
and Hands‐Free Calling are
available on most vehicles. Not all
OnStar services are available on
all vehicles. For more information
see the OnStar Owner's Guide or
visit www.onstar.com (U.S.) or
www.onstar.ca (Canada), contact
OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or
TTY 1‐877‐248‐2080, or
press
Q to speak with an
OnStar advisor 24 hours a day,
7 days a week.
For a full description of OnStar
services and system limitations, see
the OnStar Owner's Guide in the
glove box.
OnStar service is subject to the
OnStar terms and conditions
included in the OnStar Subscriber
Information.
OnStar service cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. OnStar service also
cannot work unless the vehicle is in
a place where the wireless service
provider OnStar has hired for
that area has coverage, network
capacity and reception when the
service is needed, and technology
that is compatible with the OnStar
service. Not all services are
available everywhere, particularly in
remote or enclosed areas, or at all
times.