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Black plate (39,1)
Cadillac Escalade EXT Owner Manual - 2011
Infotainment System 7-39
Tips and Troubleshooting Chart (cont'd)
Problem Recommended Action
The auxiliary source is running, but
there is no picture or sound.
Check that the RSE video
screen is in the auxiliary
source mode.
Check the auxiliary input
connections at both devices.
Sometimes the wireless headphone
audio cuts out or buzzes.
Check for obstructions, low
batteries, reception range,
and interference from cellular
telephone towers, or use a
cellular telephone in the vehicle.
Check that the headphones are
on correctly using the L (left) and
R (right) on the headphones.
The remote and/or the headphones
are lost.
See your dealer for assistance.
The DVD is playing, but there is no
picture or sound.
Check that the RSE video screen is
sourced to the DVD player.
DVD Display Error Messages
The DVD display error message
depends on the radio that is in the
vehicle. The video screen can
display one of the following:
Disc Load/Eject Error: This
message displays when there are
disc load or eject problems.
Disc Format Error: This message
displays if the disc is inserted with
the disc label wrong side up, or if
the disc is damaged.
Disc Region Error: This message
displays if the disc is not from a
correct region.
No Disc Inserted: This message
displays if no disc is present
when
Z or DVD AUX is pressed
on the radio.