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4. Screen frozen, or NAV500 is behaving strangely
• Do a soft reset. To do a soft reset, insert a thin object into
the software reset button.
• If this does not solve the problem, then do hardware reset.
To do a hardware reset, slide the hardware reset switch to
the opposite position, then return it to its original position.
5. I cannot play my music on the NAV500.
• Make sure that all music is MP3, WMA, or WAV format.
6. My music appears to be playing, but I cannot hear it.
• Ensure that the volume is not set to zero.
• Make sure that the track plays correctly on your computer.
7. I cannot see my photos.
• Make sure that your images are jpg, gif, png or bmp formats.
Working Conditions and Design Limitations
z Do not remove the SD card while you are using the navigation
function.
z If the red LED is flashing, the device needs to be recharged
immediately.
z Please use the car charger when possible, and do not charge the
device in extremely hot or cold conditions.
z Please do not use other chargers or adaptors, as these may
damage your device and void the warranty.
z Please only use the supplied USB cable for connecting to a PC.
z Do not operate this device in extremely hot or cold conditions.
Design Limitations
z Please only use the supplied SD card
z If you need to format the SD card, please specify the FAT file
system.
z Please only use jpg, gif, png and bmp images with the photo
viewer.
z The MP3 player only supports mp3, wav and wma formats. The
image files rotatable spec is 1024 x 768.
z Do not remove the SD card while using the photo viewer or MP3
functions.
z During charging, the LED will be orange until charging is complete,
at which time it will change to green. If the charger is removed and