Filter
Top Products
OnStar
®
Virtual Advisor
OnStar
®
Virtual Advisor is a feature of OnStar
®
Hands-Free Calling that uses your minutes
to access location-based weather, local traffic
reports, and stock quotes. By pressing the phone
button and giving a few simple voice commands,
you can browse through the various topics.
See the OnStar
®
Owners Guide for more
information.
OnStar
®
Steering Wheel Controls
Your vehicle may have a Talk/Mute button that
can be used to interact with OnStar
®
Hands-Free
Calling. See Audio Steering Wheel Controls on
page 271 for more information.
On some vehicles, you may have to hold the
button for a few seconds and give the command
“ONSTAR” in order to activate the OnStar
®
Hands-Free Calling feature.
On some vehicles, the mute button can be used to
dial numbers into voicemail systems, or to dial
phone extensions. See the OnStar
®
Owner’s
Guide for more information.
How OnStar
®
Service Works
In order to provide you with OnStar
®
services, your
vehicle’s OnStar
®
system has the capability of
recording and transmitting vehicle information.
This information is automatically sent to an OnStar
®
Call Center at the time of an OnStar
®
button press,
Emergency button press or if your airbags or AACN
system deploys. The vehicle information usually
includes your GPS location and, in the event of a
crash, additional information regarding the accident
that your vehicle has been involved in (e.g. the
direction from which your vehicle was hit). When
you use the Virtual Advisor feature of OnStar
®
Hands-Free Calling, your vehicle also sends
OnStar
®
your GPS location so that we can
provide you with location-based services.
OnStar
®
service cannot work unless your vehicle is
in a place where OnStar
®
has an agreement with a
wireless service provider for service in that area.
OnStar
®
service also cannot work unless you
are in a place where the wireless service provider
OnStar
®
has hired for that area has coverage,
network capacity and reception when the service is
needed, and technology that is compatible with the
OnStar
®
service. Not all services are available
everywhere, particularly in remote or enclosed
areas, or at all times.
138