11-8 Troubleshootingbb____________________________________
• Set the data format to ASCII in your application.
My printer does not respond properly to my PC using a serial
connection.
• Make sure all cables are connected and seated properly.
See “Connecting to the Serial Port” in chapter 2.
• Make sure the correct Adobe PostScript printer driver and
your printer’s PPD are installed and configured properly.
See “Adobe PostScript Printer Drivers” in chapter 4.
• Make sure the parallel port is enabled on the printer. See
“Interface Control” in chapter 6.
• Make sure the printer is on line. See “Interface Control” in
chapter 6.
• Make sure communication settings in your application,
printer, and PC match. See “Interface Control” in chapter 6.
• Make sure the previous job has been cleared from the
printer by sending an end-of-job marker using the D.PS
file. See “PS_Files Folder” in chapter 4.
• Set the data format to ASCII in your application.
My printer does not respond properly to my host using an Ethernet
connection.
• Make sure all cables are connected and seated properly.
See “Connecting to the Ethernet Ports” in chapter 2.
• Make sure the correct Adobe PostScript printer driver and
your printer’s PPD are installed and configured properly.
See “Adobe PostScript Printer Drivers” in chapter 3
(Macintosh) or 4 (PC).
• Make sure the printer’s Ethernet interface is configured
properly for your operating environment. See chapter 5
and “Interface Control” in chapter 6.
