To play movie files edited on a computer or other equipment and written back to the
recording media, but where no image appears on the Event View screen, perform [Repair
Img. DB F.].
To play a movie recorded in [ XAVC S 4K] format, make sure to set [ Frame Rate]
to the same value (30p or 24p) you set when recording. If not, you cannot play the movie,
and a thumbnail does not appear on the LCD monitor (models with the 4K functionality and
NTSC color system).
[243] Troubleshooting Troubleshooting Playback
Photos cannot be played back.
You may not be able to play back photos if you have changed file or folder names, or have
edited the data on a computer. (The file name flashes in that case.) This is not a malfunction.
[244] Troubleshooting Troubleshooting Playback
The movie freezes.
Photos which were recorded while recording a movie are played back. In the default setting,
movies and photos are played back continuously.
[245] Troubleshooting Troubleshooting Playback
An icon appears on a thumbnail.
The image data base file may be damaged. Check the data base file by selecting -
[Setup] - [ Media Settings] - [Repair Img. DB F.] - the recording medium. If it still appears,
delete the image with .
may appear on an image recorded on other devices, edited on a computer, etc.
You removed the AC Adaptor or the battery pack while the recording media icon at the top
right corner of the screen is lit, or before the access lamp is turned off after recording. This
may damage your image data and is displayed.
