Consumer Support
Operating Instructions Safety InstructionsInstallation Instructions
Troubleshooting Tips
PERFORMANCE (cont’d) POSSIBLE CAUSES WHAT TO DO
Snags, holes, tears, rips Pins, snaps, hooks, sharp • Fasten snaps, hooks, buttons and zippers.
or excessive wear buttons, belt buckles,
• Remove loose items like pins, objects in pockets
zippers and sharp objects
and sharp buttons.
left in pockets
• Turn knits (which snag easily) inside out.
Undiluted chlorine bleach • Check bleach package instructions for proper amount.
• Never add undiluted bleach to wash or allow clothes
to come in contact with undiluted bleach.
Chemicals like hair bleach • Rinse items that may have chemicals on them before
or dye, permanent wave washing.
solution
Wrinkling Improper sorting • Avoid mixing heavy items (like work clothes) with
light items (like blouses).
• Try a fabric softener.
Overloading or • Load your washer so clothes have enough room
incorrect water level to move freely with water covering all of the clothes.
Repeated washing in • Wash in warm or cold water.
water that is too hot
NOISE POSSIBLE CAUSES WHAT TO DO
Washer is noisy Washer is uneven • Level the washer. See Level the Washer.
Washer load is
• Press the
START/OFF
button to stop the washer, open
unbalanced the lid and redistribute the load evenly. Close the lid
and restart.
Washer is sitting too close • Pull washer away from the wall; about 4″ is needed.
to wall (causes knocking
during cycle)
OTHER POSSIBLE CAUSES WHAT TO DO
Labels on the exterior Occasionally the adhesive • Use a hair dryer set at the lowest heat setting, directing
of the washer will not used on the labels does the air at the label for a short amount of time. This will
peel off cleanly not release cleanly release the adhesive easily, without damaging the surface
of the washer.
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Before you call for service…
Troubleshooting Tips
