6. Select Head Cleaning.
7. Press the start button to clean the print head. You see a message on the LCD screen during the
cleaning cycle.
Caution: Never turn off the product during a cleaning cycle or you may damage it.
When the cleaning cycle is finished, you see a message on the LCD screen.
8. Select Print nozzle check pattern, then press the start button to run a nozzle check and confirm
that the print head is clean.
If you don’t see any improvement after cleaning the print head up to 2 times, leave the product on and
wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the
ink cartridges may be old or damaged and needs to be replaced.
Parent topic: Print Head Cleaning
Related tasks
Checking the Nozzles Using the Product Control Panel
Loading Paper in Cassette 2 (Lower Cassette)
Related topics
Replacing Ink Cartridges
Cleaning the Print Head Using a Computer Utility
You can clean the print head using a utility on your Windows computer or Mac.
1. Make sure there are no errors on the LCD screen and the CD/DVD tray is not inserted for printing.
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