52
Problems with Paper Feeding
Too many copies are printing.
Make sure that neither the Copies
setting in your printer software, nor the
Copies setting in your application is set
for multiple copies.
Paper doesn’t eject fully or is
wrinkled.
■
If the paper doesn’t eject fully, you
may have set the wrong paper size.
Press the b maintenance button to
eject the paper. Then select the
correct paper size in your application
or printer software.
■
If it’s wrinkled when it ejects, the
paper may be damp or too thin.
Paper doesn’t feed correctly or jams
in the printer.
■
If paper doesn’t feed, remove it from
the sheet feeder. Then reload it
against the right edge and slide the
left edge guide against the other side.
■
If paper jams, turn off your printer,
open the cover, and remove any
paper that’s inside, including any
small pieces that may have torn off.
Carefully reload paper and press the
b maintenance button.
■
If multiple pages feed at once,
remove the sheet feeder and fan the
edges of the stack to separate the
sheets. Then carefully reload it.
If your paper loads incorrectly or jams
frequently:
■
Use new, smooth, high-quality paper,
loaded printable side up.
■
Don’t load paper above the arrow
mark on the left edge guide.
■
Place the paper against the right edge
and slide the left edge guide against
it, but not too tightly.
