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Service Under Warranty
During the warranty period, defective units will be repaired without charge to the purchaser when
returned with a dated store receipt to the address below. Units returned without dated store receipt
will be handled as described in section
“Service Out Of Warranty.”
NOTE: Maps will not be lost when the unit is serviced. It is best to log into the Map Manager and
re-download the maps. This will update your maps If the courses have been updated since you originally
saved them.
Due to the specialized equipment necessary for testing this product, there are no authorized service
stations for Whistler products other than Whistler.
When returning a unit for service, please follow these instructions:
1. Ship the unit in the original carton or in a suitable sturdy equivalent, fully insured, with
return receipt requested to:
Whistler Repair Dept.
551 N. 13th St.
Rogers, AR. 72756
Please allow 3 weeks turn around time.
IMPORTANT:
Whistler will not assume responsibility for loss or damage incurred in shipping. Therefore,
please ship your unit insured with return receipt requested. COD’s will not be accepted!
clude with your unit the following clearly printed information:
• Your name and street address
(for shipping via UPS)
, a daytime telephone number and
an e-mail address, if applicable.
• A detailed description of the problem (e.g., “Unit doesn’t get a satellite lock”).
• A copy of your dated store receipt or bill of sale.
Be certain your unit is returned with its serial number. For reference, please write your
unit’s serial number in the following space: S/N _____________.
Units without serial numbers are not covered under warranty.
IMPORTANT: To validate that your unit is within the warranty period, make sure you keep
a copy of your dated store receipt. You may have registered your unit at
www.whistlergroup.com, however, for warranty verification purposes, a copy of your dated
store receipt must accompany any unit sent in for warranty work.
Warranty Information Warranty Information
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