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Troubleshooting
Spot performs a self-diagnostic test each time it is powered on. Additionally, for maximum
security, Spot strongly recommends that you send and verify an OK/Check message each time
before use. This allows you to evaluate your entire messaging system, from the operational
condition of the messenger to the readiness of those you’ve chosen to notify of your messages
Conditions:
• OK/√ indicator light blinks RED every second immediately after ON/OFF button is pressed:
- Unit self-test failed. Contact manufacturer.
• ON/OFF indicator light blinks RED every second:
- Low batteries. Replace with new AA lithium type batteries. The ON/OFF light will
flash red when lithium batteries have approximately 30% of their life or less left. If the
ON/OFF light flashes red, or if you are unsure as to the battery life remaining, replace the
batteries.
- Improper battery type. SPOT is designed to use AA lithium batteries. Alkaline or other
battery technologies are not compatible and may cause malfunction of the device. However,
in a critical situation, non-lithium batteries may allow the unit to operate for a limited period
of time if no lithium batteries are available.
• Not all scheduled messages are received:
- The SPOT network, both hardware and software, are designed to work together to
provide outstanding quality and reliability. With a perfect view of the entire sky, the SPOT
network is designed to successfully send virtually every message. In everyday conditions,
the view to the sky is often blocked due to hills, buildings or other obstructions. It’s normal
for some messages to be blocked by your environment. Therefore, SPOT automatically sends
repeat messages, resulting in excellent overall reliability.