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Problems with the SmartKey
Problem Possible causes/consequences and M Solutions
You cannot lock/
unlock the vehicle
using the SmartKey.
The SmartKey battery is discharged or nearly discharged.
X
Point the tip of the SmartKey at the driver's door handle from a
distance of approximately 1.5 ft (50 cm) and try to unlock or
lock the vehicle again.
If this does not work:
X
Lock or unlock the vehicle using the mechanical key
(Y page 73).
X
Check the key battery and replace it if necessary (Y page 74).
The SmartKey is faulty.
X
Lock the vehicle as described in the "Locking the vehicle
(mechanical key)" section (Y page 79) or unlock it using the
mechanical key (Y page 73).
X
Have the SmartKey checked at a qualified specialist workshop.
You can no longer
lock/unlock the
vehicle using KEYLESS-
GO.
KEYLESS-GO is in standby mode because the vehicle has not been
unlocked for an extended period.
X
Pull the door handle and then turn the SmartKey to position 2
in the ignition lock.
There is a malfunction with KEYLESS-GO.
X
Lock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the %/& button.
X
Have the SmartKey checked at a qualified specialist workshop.
There is interference from a powerful source of radio waves.
X
Lock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the %/& button.
You have lost a
SmartKey.
X
Have the SmartKey canceled at an authorized Mercedes-Benz
Center.
X
Report the loss immediately to the vehicle insurers.
X
If necessary, have the locks changed as well.
You have lost the
mechanical key.
X
Report the loss immediately to the vehicle insurers.
X
If necessary, have the locks changed as well.
76
SmartKey
Opening and closing
BA 204 USA, CA Edition A 2011; 1; 5, en-US
hereepe Version: 3.0.3.6
2010-05-20T09:17:30+02:00 - Seite 76