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9
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-on equipment.
Customer Assistance ............................... 9-2
Customer Assistance (U.S.A.) ............ 9-2
Customer Assistance (Canada) ........... 9-6
Customer Assistance (Puerto Rico) .... 9-9
Mazda Importer/Distributors ............... 9-10
Importer/Distributor .......................... 9-10
Distributor in Each Area ................... 9-10
Warranty ................................................ 9-11
Warranties for Your Mazda ............... 9-11
Outside the United States .................. 9-12
Outside Canada ................................. 9-13
Registering Your Vehicle in A Foreign
Country (Except United States and
Canada) ............................................. 9-14
Add-On Non-Genuine Parts and
Accessories ....................................... 9-15
Cell Phones ............................................. 9-16
Cell Phones Warning......................... 9-16
Type Approval of Equipment ............... 9-17
Type Approval of Equipment ............ 9-17
Uniform Tire Quality Grading System
(UTQGS) ................................................ 9-19
Uniform Tire Quality Grading System
(UTQGS) .......................................... 9-19
Tire Information (U.S.A.) ..................... 9-21
Tire Labeling ..................................... 9-21
Location of the Tire Label
(Placard) ............................................ 9-27
Tire Maintenance .............................. 9-30
Vehicle Loading ................................ 9-33
Steps for Determining the Correct Load
Limit: ................................................ 9-40
Reporting Safety Defects....................... 9-41
Reporting Safety Defects (U.S.A.) .... 9-41
Reporting Safety Defects (Canada) ... 9-42
Service Publications .............................. 9-43
Service Publications .......................... 9-43
9-1
RX-8_8Z09-EA-08C_Edition3 Page371
Thursday, July 3 2008 2:24 PM
Form No.8Z09-EA-08C