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The whole process normally takes 40 days or less. The arbitration decision is not bindi ng
on you or Mazda else you accept the decision. For more information about BBB AUTO
LINE, including current eligibility standards, please call 1-800-955-5100 or visit the BBB
website at www.lemonlaw.bbb.org.
Being truly committed to customer satisfaction is more than a phrase with Mazda. We hope
to satisfy every customer directly, but if there is ever a question about our decision, Mazda
believes in providing a fast, fair and free method such as the BBB AUTO LINE to ensure
Mazda delivers on our commitment to do the right thing for our customers!
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Customer Assistance
Mazda5_8X53-EA-07I_Edition1 Page322
Monday, September 3 2007 10:42 AM
Form No.8X53-EA-07I