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9
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-on equipment.
Customer Assistance ............................... 9-2
Customer Assistance (U.S.A.) ............ 9-2
Customer Assistance (Canada) ........... 9-4
Customer Assistance (Puerto Rico) .... 9-7
Customer Assistance (Mexico) ........... 9-8
Mazda Importer/Distributors ............... 9-10
Importer/Distributor .......................... 9-10
Distributor in Each Area ................... 9-10
Warranty ................................................ 9-12
Warranties for Your Mazda ............... 9-12
Outside the United States .................. 9-13
Outside Canada ................................. 9-14
Registering Your Vehicle in A Foreign
Country (Except United States and
Canada) ............................................. 9-15
Add-On Non-Genuine Parts and
Accessories ....................................... 9-16
Cell Phones ............................................. 9-17
Cell Phones Warning......................... 9-17
Type Approval of Equipment ............... 9-18
Type Approval of Equipment ............ 9-18
Uniform Tire Quality Grading System
(UTQGS) ................................................ 9-20
Uniform Tire Quality Grading System
(UTQGS) .......................................... 9-20
Tire Information (U.S.A.) ..................... 9-22
Tire Labeling..................................... 9-22
Location of the Tire Label
(Placard) ............................................ 9-28
Tire Maintenance .............................. 9-31
Vehicle Loading ................................ 9-34
Steps for Determining the Correct Load
Limit: ................................................ 9-41
Reporting Safety Defects....................... 9-42
Reporting Safety Defects (U.S.A.) .... 9-42
Reporting Safety Defects (Canada) ... 9-43
Service Publications .............................. 9-44
Service Publications .......................... 9-44
9-1
Mazda3_8X41-EA-07F_Edition1 Page333
Wednesday, April 25 2007 1:7 PM
Form No.8X41-EA-07F