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Troubleshooting
Condition Potential Causes
Can’t create a MyKey™ • Key in the ignition is already a
MyKey™.
• Key in the ignition is the last
remaining admin key (there always has
to be at least one admin key).
• Intelligent access key (if equipped) not
in the backup slot — for vehicles with
push button start.
•SecuriLock Passive Anti-Theft System
is disabled or in unlimited mode
• Vehicle has been started using a
remote start system that is programmed
as MyKey™. Refer to Using MyKey™
with remote start systems section.
Cannot program the
MyKey™ optional settings
• Key in the ignition is a MyKey™
• No MyKeys™ are programmed to the
vehicle. Refer to Create a MyKey™
section
• Vehicle has been started using a
remote start system that is programmed
as a MyKey™. Refer to Using MyKey™
with remote start systems section.
Cannot clear MyKey™ • Key in the ignition is a MyKey™
• No MyKeys™ are programmed to the
vehicle. Refer to Create a MyKey™
section
• Vehicle has been started using a
remote start system that is programmed
as a MyKey™. Refer to MyKey™ with
remote start systems section.
Lost the only admin key • Purchase a new key from your
authorized dealer
Locks and Security
149
2011 MKT (mkt)
Owners Guide, 1st Printing
USA (fus)