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nüvi 30/40/50 Owner’s Manual 25
Troubleshooting
Problem Solution
My device is not acquiring
satellite signals
• Select Settings > System > GPS Simulator > Off.
• Make sure your device is out of parking garages and away from tall buildings and trees.
• Remain stationary for several minutes.
The suction cup will not
stay on my windshield.
• Clean the suction cup and windshield with rubbing alcohol.
• Dry with a clean, dry cloth.
• Mount the suction cup (page 1).
The device does not
charge in my vehicle.
• Check the fuse in the vehicle power cable (page 23).
• Verify the vehicle is turned on and is supplying power to the power outlet.
• Your device can only charge between 32°F and 113°F (between 0°C and 45°C). If the
device is placed in direct sunlight or in a hot environment, it cannot charge.
My battery does not stay
charged for very long.
To maximize the time between charges, turn down the backlight (page 19).
My battery gauge does not
seem accurate.
Allow the unit to fully discharge, and fully charge it (without interrupting the charge cycle).
How do I know my device
is in USB mass storage
mode?
When your device is in USB mass storage mode, a picture of a device connected to a
computer is shown on the device screen. Also, you should see one or two new removable disk
drives listed in My Computer.