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Condition Potential Causes
Cannot clear
MyKey™
• Key in the ignition is a MyKey™ .
• No MyKeys™ are programmed to the vehicle.
Refer to Create a MyKey™ section.
• Vehicle has been started using a non
Ford-approved remote start system that is
programmed as MyKey™. Refer to Using MyKey™
with remote start systems section.
Lost the only
admin key
• Purchase a new key from your authorized dealer.
Lost any key • For programming spare keys, refer to the
Programming spare keys section in this chapter.
I accidentally
programmed all
keys as
MyKeys™
• Vehicle has a non Ford-approved remote start
system that is recognized as an admin key. Refer to
the Using MyKey™ with remote start systems
section to reset all MyKeys™ as admin keys.
No MyKey™
function
• An admin intelligent access key is present at a
push-and-start vehicle.
• No MyKeys™ are programmed to the vehicle.
Refer to Create a MyKey™ section.
• Vehicle has been started using a non
Ford-approved remote start system (as an admin
key) then a MyKey™ is inserted without restarting
the engine.
MyKey™
programmed
total includes
one additional
key
• Unknown key has been programmed to the
vehicle as a MyKey™.
• Vehicle is equipped with a non Ford-approved
remote start system. Refer to Using MyKey™ with
remote start systems section.
Admin keys
programmed
total includes
one additional
key
• Unknown key has been programmed to the
vehicle as admin key.
• Vehicle is equipped with a non Ford-approved
remote start system. Refer to Using MyKey™ with
remote start systems section.
MyKey™
distance does not
accumulate
• MyKey™ is not being used by the intended user.
• MyKey™ system has been recently cleared.
• Vehicles has been remote started using a non
Ford-approved remote start system (as if an admin
key) then a MyKey™ is inserted without recycling
the MyKey™ in ignition.
Locks and Security
125
2011 Edge (edg)
Owners Guide, 1st Printing
USA (fus)