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W2604a-0920
19
PROBLEM POSSIBLE CAUSE SOLUTION
When the foot pedal
is pressed one rear
wheel spins
Operation of vehicle in low speed It is possible that only one rear wheel may spin when both
rear wheels are raised off the ground and the vehicle is in
low speed. This does not necessarily indicate a problem.
Check for proper operation of the drive system by raising
the rear wheels off the ground and pressing the foot pedal.
If only one rear wheel spins, carefully press your hand on
the spinning wheel to slow it down. The other rear wheel
should begin to spin. If the other rear wheel does not begin
to spin, there may be a problem with the vehicle. Contact
your local Power Wheels
®
authorized service center for
diagnosis and repair.
Sometimes the vehicle
doesn’t run, but other
times it does
Loose wire or connector Check all wires around the motors and all connectors to
make sure they are tight.
Motor or electrical switch damage Contact your local Power Wheels
®
authorized service
center for diagnosis and repair.
When the go foot pedal
is pressed, the vehicle
won’t run without a push
Loose wire or connector Check all wires around the motors and all connectors to
make sure they are tight.
“Dead Spot” on motor Contact your local Power Wheels
®
authorized service
center for diagnosis and repair.
Battery's thermal fuse
constantly "trips",
but the vehicle is not
overloaded nor the
driving conditions
too severe
Damaged battery Contact your local Power Wheels
®
authorized service
center for diagnosis and repair.
Child is switching between FORWARD
and REVERSE without stopping
Teach your child to stop the vehicle before
switching direction.
Loud clacking or
grinding noise from
a motor-gearbox
Broken gears Contact your local Power Wheels
®
authorized service
center for diagnosis and repair.
Charger gets warm
during use
It is normal for some chargers to
get warm during use and is not reason
for concern.
No action required.
If your charger does not get warm during use, it does not
mean that it is not working properly.
Battery makes
a sizzling or gurgling
noise when charging
It is normal for some batteries
to make noise and swell slightly
while charging and is not reason
for concern.
No action required.
If your battery does not make noise or swell slightly
during charging, it does not mean that it is not accepting
the charge.
PROBLEMS AND SOLUTIONS GUIDE