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P5065a-0920
PROBLEMS AND SOLUTIONS GUIDE
PROBLEM
Vehicle runs sluggishly
POSSIBLE CAUSE
Undercharged battery
SOLUTION
Charge the battery. A new battery should have been charged for
at least 18 hours before using the vehicle for the rst time.
After rst-time use, recharge the battery for at least 14 hours after
each use. Never charge the battery longer than 30 hours.
Check all connectors. Make sure the charger connector is plugged
into the battery, and that the charger is plugged into the wall.
Make sure power ow to the wall outlet is “ON".
Battery needs charging Be sure to charge the battery after each use.
Battery is old and will not accept
full charge
Even with proper care, a rechargeable battery does not last
forever. Average battery life is 1 to 3 years depending on vehicle
use and use conditions. Replace only with a Power Wheels
®
6 Volt (4.0 Amp/Hr.) battery with a built-in thermal fuse. Do not
substitute parts.
Vehicle is overloaded Make sure you do not overload the vehicle by allowing more than
one rider at one time, by exceeding the 50 lb. (23 kg) maximum
weight capacity, or by towing objects behind the vehicle.
Driving conditions are too stressful Use only on generally level ground.
Sometimes the vehicle doesn’t
run, but other times it does
Loose wire or connector Check all wires around the motors and all connectors to make sure
they are tight.
Motor or electrical switch damage Contact your local Power Wheels
®
authorized service center for
diagnosis and repair.
When the pedal is pressed, the
vehicle won’t run without a push
Loose wire or connector Check all wires around the motor and all connectors to make sure
they are tight.
“Dead Spot" on motor Contact your local Power Wheels
®
authorized service center for
diagnosis and repair.
Loud clacking or grinding noise
from a motor-gearbox
Broken gears Contact your local Power Wheels
®
authorized service center for
diagnosis and repair.
Charger gets warm during use It is normal for some chargers to get
warm during use and is not reason for
concern. Some chargers do not get
warm during use.
No action required.
If your charger does not get warm during use, it does not mean
that it is not working properly.
Battery makes a sizzling or
gurgling noise when charging
It is normal for some batteries to make
noise and swell slightly while charging
and is not reason for concern. Some
batteries do not make noise or swell
while charging.
No action required.