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C3493pr-0921
PROBLEMS AND SOLUTIONS GUIDE
17
H8256pr-0920
L
PROBLEM POSSIBLE CAUSE SOLUTION
Short run time (Less than
1 - 3 hours per charge)
Undercharged battery Charge the battery. A new battery should have been charged for at
least 18 hours before using the vehicle for the first time. After first-
time use, recharge the battery for at least 14 hours after each use.
Never charge the battery longer than 30 hours.
Check all wires and connectors. Make sure the charger connector
is plugged into the battery, and that the charger is plugged into
the wall.
Make sure power flow to the wall outlet is “ON”.
Overcharged battery Do not charge the battery longer than 30 hours. If you suspect that
your battery is damaged as a result of overcharging, contact your
local Power Wheels
®
authorized service center. They can test your
battery for you.
Battery is old and will not accept
full charge
Even with proper care, a rechargeable battery does not last
forever. Average battery life is 1 to 3 years depending on vehicle
use and use conditions. Replace the battery with a new Power
Wheels
®
12 volt rechargeable battery. Do not substitute parts.
Tripped thermal fuse The built-in thermal fuse may “trip” and shut down operation of the
vehicle if the vehicle is overloaded or the driving conditions too
severe. The fuse will automatically reset itself after approximately
25 seconds, allowing the vehicle to resume normal operation. To
avoid repeated automatic shutdowns, do not overload the vehicle
by exceeding the 65 lb. maximum weight capacity or by towing
anything behind the vehicle. Do not drive up hills or run into fixed
objects, which can cause the wheels to stop spinning while power
is still being supplied to the motors. If a thermal fuse continually
trips, contact your local Power Wheels
®
authorized service center.
Vehicle runs sluggishly Undercharged battery Charge the battery. A new battery should have been charged for at
least 18 hours before using the vehicle for the first time. After first-
time use, recharge the battery for at least 14 hours after each use.
Never charge the battery longer than 30 hours.
Check all connectors. Make sure the charger connector is plugged
into the battery, and that the charger is plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Battery needs charging Be sure to charge the battery after each use.
Battery is old and will not accept
full charge
Even with proper care, a rechargeable battery does not last forever.
Average battery life is 1 to 3 years depending on the vehicle use
and use conditions. Replace the battery with a new Power Wheels
®
12 volt rechargable battery. Do not substitute parts.
Vehicle is overloaded Make sure you do not overload the vehicle by allowing more than
one rider at one time, by exceeding the 65 lb. maximum weight
capacity, or by towing objects behind the vehicle.
Driving conditions are too stressful Use only on generally level ground.