Filter
Top Products
Service
24
Service Procedure
If Your Passport ever needs service, please
follow these simple steps:
1 Check the troubleshooting section of
this manual. It may have a solution to your
problem.
2 Call us at 1-800-543-1608. We may be
able to solve your problem over the phone.
If the problem requires that you send your
Passport to the factory for repair, we will
provide you with a Service Order Number,
which must be included on the outside of
your shipping box.
Enclose The Following Information With
Your Passport :
• Your Service Order Number
• Your name and return address
• Your daytime telephone number
• A description of the problem you are
experiencing.
Out Of Warranty Repairs
For out of warranty repairs, include prepay-
ment in the amount you were quoted by
the Escort Customer Service Representative.
If the detector has been damaged, abused or
modified, the repair cost will be calculated
on a parts and labor basis. If it exceeds the
basic repair charge, you will be contacted
with a quotation. If the additional payment
is not received within 30 days (or if you
notify us that you choose not to have your
Passport repaired at the price quoted), your
Passport will be returned, without repair.
Payment can be made by check, money
order, or credit card.
Ship Passport and Power Cord To:
ESCORT
Customer Service Department
Service Order Number ______________
5440 West Chester Road
West Chester, Ohio 45069
For your own protection, we recommend
that you ship your Passport postpaid and
insured. Insist on a proof of delivery, and
keep the receipt until the return of
your Passport.
Warranty and Accessories
25
ESCORT One Year Limited Warranty
ESCORT warrants your Passport against all
defects in materials and workmanship for a
period of one (1) year from the date of the
original purchase, subject to the following
terms and conditions:
The sole responsibility of ESCORT
under this Warranty is limited to either
repair or, at the option of ESCORT, replace-
ment of the Passport detector. There are no
expressed or implied warranties, including
those of fitness for a particular purpose or
merchantability, which extend beyond the
face hereof. Some states do not allow
limitations on how long an implied
warranty lasts, so the above limitations may
not apply to you.
ESCORT is not liable for any incidental
or consequential damages arising from the
use, misuse, or mounting of the Passport.
Some states do not allow the exclusion or
limitation of incidental or consequential
damages, so the above limitation or
exclusion may not apply to you.
This Warranty gives you specific rights.
You may have other legal rights which vary
from state to state. This Warranty does not
apply if the serial number on the housing of
the Passport has been removed, or if your
Passport has been subjected to physical
abuse, improper installation, or
modification.
Accessories
The following accessories and replacement
parts are available for Passport 7500S.
Replacement coiled cord
$14.00
Direct-wire
$10.00
Soft Carrying Case
$12.00
SmartCord (coiled) ̈
$29.95
SmartCord (direct-wire)
$29.95
SmartCord is a special power cord that has a
power-on indicator, a bright alert light that
warns of radar or laser, and a convenient
mute button right on the plug.
It’s the perfect addition for any car
where reaching the detector mute button
on the windshield is a stretch. And for
discreet night driving, put Passport in the
Dark Mode, and use the SmartCord for your
visual alerts. Other cars won’t know you
have a detector.
Two versions are available: A coiled
SmartCord that plugs into your lighter
socket (shown), and a Direct-wire
SmartCord module that you wire into your
electrical system, with an 8 foot straight
cord to route to your Passport.
See all of our products and accessories at
www.escortradar.com