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Reference Manual
July 2014 MAN-0081, Revision 4
2
1.3 Return of material
To expedite the repair and return of this product, proper communication between the customer and
the factory is important. Before returning a product for repair, call +1866 347 3427 or e-mail
safety.csc@emerson.com
for a Material Return Authorization (MRA) number.
On the return of the equipment, include the following information:
1. MRA number provided to you by Net Safety
2. Company name and contact information
3. Purchase order, from your company, authorizing repairs or request for quote
4. Ship all equipment, prepaid to:
Net Safety Monitoring
2721 Hopewell Place NE
Calgary, Alberta, Canada T1Y 7J7
5. Mark all packages with as Return for Repair and include MRA number
Pack items to protect them from damage and use anti-static bags or aluminum-backed cardboard as
protection from electrostatic damage.
All equipment must be shipped prepaid. Collect shipments will not be accepted.
1.4 Product recycling/disposal
Recycling of equipment and packaging should be taken into consideration and disposed of in
accordance with local and national legislations/regulations.