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Warranty
Warranty
Product Service
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Warranty
•
COBRA ELECTRONICS CORPORATION warrants that its products, and the
component parts thereof, will be free of defects in workmanship and materials
for a term of one year from the date of first consumer purchase. This warranty
may be enforced by the first consumer purchaser, provided that the product is
used solely within the U.S.A. and Canada.
Cobra will, without charge, repair or replace, at its option, defective products
or component parts upon delivery to the Cobra Factory Service Department,
accompanied by proof of the date of first consumer purchase, such as a
duplicated copy of a sales receipt. The consumer must pay any initial shipping
charges required to ship the product for warranty service. Return charges will
be at Cobra’s expense, if the product is repaired or replaced under warranty.
This warranty gives the consumer specific rights, and he or she may also have
other rights which vary from state to state.
NOTE: Cobra makes no warranty as to the accuracy or completeness of
the data in the products and disclaims any and all express, implied or
statutory warranties, including any implied warranty of merchantability
or fitness for a particular purpose.
EXCLUSIONS – This limited warranty does not apply:
1. To any product damaged by accident;
2. In the event of misuse or abuse of the product or as a result of unauthorized
alterations or repairs;
3. If the serial number has been altered, defaced or removed;
4. If the owner of the product resides outside the U.S.A. and Canada.
All implied warranties, including warranties of merchantability and fitness for a
particular purpose are limited in duration to the length of this warranty. COBRA
SHALL NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL OR OTHER
DAMAGES; INCLUDING, WITHOUT LIMITATION, DAMAGES RESULTING FROM
LOSS OF USE OR COST OF INSTALLATION. Some states do not allow limitations
on the duration of an implied warranty and/or do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitations may not
apply to some consumers.
It is the user’s responsibility to use this product prudently and responsibly. This
product is intended to be used only as a travel aid and must not be used or any
purpose requiring precise measurement of direction, distance, location or topography.
Product Service
•
For questions about operating or installing this new Cobra product, or if
parts are missing…CALL COBRA FIRST…do not return this product to
the store.
If this product should require factory service, call Cobra before sending the
product. This will ensure the fastest turn-around time on any repair. If Cobra
asks that the product be sent to its factory, the following must be furnished
to have the product serviced and returned.
1. For Warranty Repair, include some form of proof-of-purchase, such as a
mechanical reproduction or carbon of a sales receipt. Make sure the date
of purchase and product model number is clearly readable. If the originals
are sent, they cannot be returned.
2. Send the entire product except for hardwired or permanently placed
components such as 12V hardwire power cord and cord clips.
3. Enclose a description of what is happening with the product. Include a
typed or clearly printed name and address of where the product is to be
returned, with phone number (required for shipment).
4. Pack product securely to prevent damage in transit. If possible, use the
original packing material.
5. Ship prepaid and insured by way of a traceable carrier such as United
Parcel Service (UPS) or Priority Mail to avoid loss in transit to:
Cobra Factory Service
Cobra Electronics Corporation
6500 West Cortland Street
Chicago, Illinois 60707 U.S.A.
6. If the product is in warranty, upon receipt of the product, it will either be
repaired or exchanged depending on the model. Please allow
approximately 3 – 4 weeks before contacting Cobra for status. If the
product is out of warranty, a letter will automatically be sent with
information as to the repair charge or replacement charge.
For any questions, please call 773-889-3087 for assistance.