2-64
The light will be red in the event of an OnStar system
malfunction. If this occurs press the OnStar button to
attempt to contact an advisor. If the connection is made,
the advisor will assist you with steps to take to make
sure that the system is functioning properly. If you
cannot contact the advisor, take your vehicle to your
dealership as soon as possible for assistance.
Cellular Antenna: The cellular antenna on the outside
of your vehicle is critical to effective communications
using the OnStar system. Optimum cellular reception
can be obtained when the mast is straight up and down.
OnStar Services
The following services are available within OnStar
service plans. Your vehicle comes with a specific
one-year service plan that allows use of some or all of
the following services.
Automatic Notification of Air Bag Deployment:
If an air bag deploys, a priority emergency signal is
sent automatically to the center. An advisor will
locate your vehicle’s position, try to contact you
and assist you in the situation. If the center is unable
to contact you, an emergency service provider will
be contacted.
Stolen Vehicle Tracking: Call the center at
1
-888-4-ONSTAR (1-888-466-7827) to report
your vehicle stolen. The system can then attempt to
locate and track your vehicle and the advisor will
assist the proper authorities.
Roadside Assistance with Location: For vehicle
breakdowns, press the OnStar Services button. An
advisor will contact the appropriate help.
Remote Diagnostics: If an instrument panel light comes
on, press the OnStar Services button. An advisor can
perform a check of the engine on-board computer,
and recommend what action needs to be taken.
OnStar MED-NET: Med-Net can store your
personal medical history and provide it to emergency
personnel if necessary. (Requires activation and
additional fee.)
Accident Assist: An advisor can provide
step
-by-step guidance following an accident.
Remote Door Unlock: To contact the center,
call 1
-888-4-ONSTAR. You will be required to
provide your security information. An advisor will
send a command to your vehicle to unlock itself. The
advisor can delay unlocking your vehicle. Remote
Door Unlock is disabled 48 hours after the vehicle is
parked to maintain the battery charge.