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Problem Recommended Action
Sometimes the wireless
headphone audio cuts
out or buzzes.
Check for obstructions, low
batteries, reception range,
and interference from
cellular telephone towers
or by using your cellular
telephone in the vehicle.
Check that the headphones
are facing the front of
the vehicle.
I lost the remote and/or
the headphones.
See your dealer for
assistance.
The DVD is playing,
but there is no picture
or sound.
Check that the DVD player
is in DVD mode.
The audio/video skips
or jumps.
The DVD or CD could be
dirty, scratched, or
damaged.
The audio from the radio
for the Radio with
Six-Disc CD and XM™
has taken over the audio
from the DVD or CD
when using the wired
headphones.
The RSE is working
correctly.
Use the wireless
headphones or have the
front seat passengers listen
to another audio source.
DVD Messages
The following errors may be displayed on the video
screen:
Disc Format Error: This message will be displayed if a
disc is inserted upside down, if the disc is not readable,
or if the format is not compatible with the DVD player.
Load/Eject Error: This message will be displayed if the
disc is not properly loaded or ejected.
Disc Play Error: This message will be displayed if the
DVD player cannot play the disc. Scratched or
damaged discs will cause this error.
Region Code Error: This message will be displayed
if the region code of the DVD is not compatible with the
region code of the DVD player.
No Disc: This message will be displayed if any of the
buttons on the DVD faceplate or remote control are
pressed and no disc is present in the DVD player.
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