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Problem Recommended Action
The picture does not fill
the screen. There are
black borders on the top
and bottom or on both
sides or it looks
stretched out.
Check the display mode
settings in the display
menu.
The disc was ejected, but
it was pulled back into the
DVD player.
The disc is being stored in
the DVD player. Press the
eject button again to eject
the disc.
In auxiliary mode, the
picture moves or scrolls.
Check the auxiliary input
connections at both
devices.
Change the Video Format
to PAL or NTSC.
The language in the audio
or on the screen is wrong.
Check the audio or
language selection in the
main DVD menu.
Problem Recommended Action
The remote control does
not work.
Check to make sure there
is no obstruction between
the remote control and the
infrared window located
below the video screen.
Check the batteries to
make sure they are not
dead or installed
incorrectly.
Check to make sure the
parental control button
has not been activated.
(The power indicator light
will flash if parental
control is active.)
After stopping the player,
I push Play but sometimes
the DVD starts where I left
off and sometimes at the
beginning.
If the stop button was
pressed one time, the DVD
player will resume playing
where the DVD was
stopped. If the stop button
was pressed two times the
DVD player will begin to
play from the beginning of
the DVD.
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