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Problem Recommended Action
Sometimes the wireless
headphone audio cuts out
or buzzes.
Check for obstructions,
low batteries, reception
range and interference
from cellular telephone
towers or by using your
cellular telephone in the
vehicle.
Check that the
headphones are facing
the front of the vehicle.
I lost the remote and/or
the headphones.
See your dealer for
assistance.
The DVD is playing, but
there is no picture or
sound.
Check that the DVD
player is in DVD mode.
The audio/video skips or
jumps.
The DVD or CD could be
dirty, scratched, or
damaged.
What is the best way to
clean the video screen?
Wipe the video screen
with a damp, soft cloth.
The audio from the XM™
has taken over the audio
from the DVD or CD
when using the wired
headphones.
The RSE is working
correctly.
Use the wireless
headphones or have the
front seat passengers
listen to another audio
source.
Rear Seat Audio (RSA)
This feature allows rear seat passengers to listen to any
of the audio sources: radio, cassette tapes, CDs, or
DVDs, depending on your vehicles options. In the event
that the front seat passengers are listening to any of
these remote sources the rear seat passengers can only
listen to the remote source being used by the front
seat passengers or FM, AM, or the radios internal CD.
For example, rear seat passengers may listen to
cassette tape, CDs, or DVDs through the headphones
while the driver listens to the radio through the front
speakers. The rear seat passengers have control of the
volume for each set of headphones. The front seat
audio controls always override the RSA controls.
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