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Problem Recommended Action
After stopping the player,
I push Play but
sometimes the DVD
starts where I left off and
sometimes at the
beginning.
If the stop button was
pressed one time, the DVD
player will resume playing
where the DVD was
stopped. If the stop button
was pressed two times the
DVD player will begin to
play from the beginning of
the DVD.
The auxiliary source is
running but there is no
picture or sound.
Check that the DVD
player is in the auxiliary
source mode.
Check the auxiliary input
connections at both
devices.
My disc is stuck in the
player. The Load/Eject
button does not work.
Turn the DVD power off,
then on and press the
Load/Eject button on the
DVD player.
Do not attempt to forcibly
remove the disc from the
DVD player. This could
permanently damage the
disc and DVD player.
Problem Recommended Action
Sometimes the wireless
headphone audio cuts
out or buzzes.
Check for obstructions, low
batteries, reception range,
and interference from
cellular telephone towers
or by using your cellular
telephone in the vehicle.
Check that the
headphones are facing the
front of the vehicle.
I lost the remote and/or
the headphones.
See your dealer for
assistance.
The DVD is playing, but
there is no picture or
sound.
Check that the DVD player
is in DVD mode.
The audio/video skips
or jumps.
The DVD or CD could be
dirty, scratched, or
damaged.
What is the best way to
clean the video screen?
Wipe the video screen with
a damp, soft cloth.
The audio from the radio
for the Radio with
Six-Disc CD and XM™
has taken over the audio
from the DVD or CD
when using the wired
headphones.
The RSE is working
correctly.
Use the wireless
headphones or have the
front seat passengers
listen to another audio
source.
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