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Problem Recommended Action
No power. The ignition might not
be in on or accessory.
Check to make sure the
parental control button
has not been activated.
(The power indicator light
will flash if parental
control is active.)
Disc will not play. The system might be off.
Check to make sure the
parental control button
has not been activated.
(The power indicator
light will flash if parental
control is active.)
The system might be in
auxiliary mode.
The disc is upside down
or is not compatible.
The picture does not
fill the screen. There
are black borders on
the top and bottom or
on both sides or it looks
stretched out.
Check the display
mode settings in the
display menu.
Problem Recommended Action
The disc was ejected,
but it was pulled back
into the DVD player.
The disc is being stored
in the DVD player. Press
the eject button again to
eject the disc.
In auxiliary mode, the
picture moves or scrolls.
Check the auxiliary
input connections at both
devices.
Change the Video Format
to PAL or NTSC.
The language in the
audio or on the screen
is wrong.
Check the audio or
language selection in
the main DVD menu.
The remote control
does not work.
Check to make sure there
is no obstruction between
the remote control and the
infrared window located
below the video screen.
Check the batteries to
make sure they are not
dead or installed
incorrectly.
Check to make sure the
parental control button
has not been activated.
(The power indicator light
will flash if parental
control is active.)
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