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Part No. 790294 Form No. F120602A
Page 12 of 12
Solution
Problem Possible Cause
TROUBLESHOOTING
Before Requesting Service Review These Suggestions
Engine Service and Warranty
Will not vacuum or has poor
vacuum performance.
Adjust nozzle position. Unclog hose or exhaust (see page 6).
Allow air to feed with debris.
Nozzle height too high or too low. Clogged hose or exhaust.
Excessive quantity of debris.
- Throttle stop switch in idle position.
- Out of gasoline. Bad or old gasoline.
- Spark Plug wire disconnected.
- Dirty air cleaner.
Abnormal vibration.
Check impeller and replace if required. Check Engine.
- Check throttle.
- Check gasoline, Replace if gasoline is old.
- Connect spark plug wire.
- Clean or replace air cleaner. Or contact a qualified service person.
Loose or out of balance impeller or loose engine.
Engine is locked, will not
turn over.
Debris locked inside impeller. Engine problem.
See page 6, Clearing a clogged impeller housing. Contact an engine
servicing dealer for engine problems.
Purchased
from
Purchase
Date
Serial Plate
Record your machine model, serial number
and date-of-purchase and where purchased
R
min
-1
1803 S. Jefferson
P.O. Box 308
Lee's Summit,
MO 64063 / USA
Tel (816) 524-9666
Fax (816) 524-6983
Model Serial No.
Unit(Weight) Engine Power
lbs. kg kW rpm
Engine will not start.
(starter does not turn)
Engine will not start.
(starter turns)
- Charge battery or replace if the battery does not hold charge.
- Clean battery terminal and cable then reconnect.
- Install hose coupler securely to the unit and check whether
interlock switch is engaged by lever.
- Check harness wire connection and replace if necessary.
- Battery is low or dead.
- Battery cable is disconnected or battery terminal is corroded.
- Hose coupler is not installed, allowing interlock switch to operate.
- Harness wire is bad or disconnected from interlock switch.
WARRANTY PROCEDURE
Please fill in the WARRANTY CARD and send the upper part to Billy Goat.
The WARRANTY terms are stated on the lower part which remains with the
user. Whenever a Billy Goat Machine is faulty due to a defect in material
and / or workmanship, the owner should make a warranty claim as follows:
The Machine should be taken to the dealer from whom it was
purchased or to an authorized Billy Goat dealer.
The owner should present the remaining half of the Warranty
Registration Card, or, if this is not available, the invoice or receipt.
The Warranty Claim will be filled in by the authorized Billy Goat Dealer,
who will send it with the faulty part to Billy Goat headquarters.
The Quality / Service department at Billy Goat headquarters will study
the claim and parts and will notify their conclusions.
The decision by the Quality / Service department at Billy Goat
headquarters to approve or reject a Warranty claim is final and
binding.
Note: To process a Warranty Claim, it is necessary to quote the Model
& Serial number who are printed on the Billy Goat Serial Plate.
BILLY GOAT INDUSTRIES INC.
1803 S.W. JEFFERSON STREET / LEE'S SUMMIT, MO 64082-2312 / USA
PHONE: 816-524-9666 FAX: 816-524-6983 www.billygoat.com
Contact your nearest engine manufacturer's authorized
servicing dealer.
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