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If you encounter a problem, please review the items in the following checklist. This guide
will help you isolate the problem if the unit is at fault. Otherwise make sure the rest of your
system is properly connected, batteries are completely charged and contact your
authorized Alpine dealer or Alpine directly at 1-888-NAV-HELP (1-888-628-4357).
Unable to play Music from SD card.
Some SD card may be not compatible with Blackbird.
Unable to use Phone feature.
Some Bluetooth enabled phones may not be compatible and some features may not be
available even after synchronizing and pairing.
The vehicle’s position is erroneous.
Reset the unit and drive the vehicle in an area of good GPS reception to allow the unit
to recalibrate itself. Move to a location where strong GPS reception is possible.
No operation
· Moisture condensation
➔
Allow enough time for the condensation to evaporate
(about 1 hour).
· Ambient temperature
➔
Lower the temperature in the vehicle to below 113°F (45°C)
over 113°F (45°C) by driving with the windows open or air conditioner on.
· Blown fuse
➔
Replace with a fuse of the prescribed rating. (2A glass-type
fuse located in the head of the cigarette lighter adapter)
Unit does not work after removing from cradle or dock
*Make sure battery is fully charged. Unit does not charge in cradle or dock while the car
is not on.
The unit is taking a long time to acquire GPS signal.
It may take a long time for the unit to acquire GPS signal if it has been powered on in
an area that is more than 200 miles from the area where it was last powered off.
Following these steps will speed the process by resetting the GPS receiver:
Go to
GPS Status
screen. (See instructions on page 37)
Press and hold the Down Arrow (Map Zoom Out Button) for 2 seconds.
A message appears to indicate that the GPS receiver is resetting.
Low RDS Traffic Signal (for Traffic Service Users)
In order to improve the RDS Traffic signal strength, you may need to separate the RDS
antenna away from the power cord on the Cradle. Carefully follow these instructions:
Power off the unit and unplug the Cigarette Lighter Charger.
Identify the RDS antenna. It is the thin, black, insulated wire
that runs the fulllength of the thicker power cord. (See diagram
on page 7)
Carefully cut the thin RDS antenna at the point where it enters the connector that
attaches it to the Cigarette Lighter Charger.
Be careful to ONLY cut the antenna, not the larger main power cable.
Slowly peel the antenna away from the power cord to leave about 50 inches of the
antenna separated and hanging free.
Place antenna on the vehicle dashboard or for best results, mount the antenna to the
windshield using the provided suction cups. (please see suction cup instructions for details)
5
4
3
2
1
3
2
1
40
IN CASE OF DIFFICULTY